A digital order capture tool to improve patient, doctor, and sales rep relationships by automating the device order process.
This was a true modernization effort. Bioventus had a paper based recording system and each application would need to be sent by fax or brought back to the head office for processing once recoded. We helped them move from a paper based process to one that can be accessed on any device and validate the patient’s eligibility status live.
The Challenge
Built a digital order capture tool for the leading orthobiologics company to improve patient, doctor, and sales rep relationships by automating the device order process.
The Solution
Improved order reimbursement percentage by 6% nationwide, this results in $1million in revenue per percent
Enhanced user experience and the number of first-time submissions without errors
Strength end relationships between sales reps, physicians, and patients
The Outcome
Improved order reimbursement percentage by 6% nationwide, this results in $1million in revenue per percent
Enhanced user experience and the number of first-time submissions without errors
Strength end relationships between sales reps, physicians, and patients